INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What's included in my order?

Only the peptide vials are included in your order.
No additional supplies are provided.

What countries do you ship to?

 

We are currently shipping to all countries except Russia and Korea.

How long does shipping take?

We ship Monday-Friday (and usually Saturdays!).
UPS is our standard shipping courier, but we accommodate other shipping methods upon request.
Orders placed before 1PM EST are shipped same day. Orders received thereafter will be processed and shipped the next day. During times of high order volume, it may take up to 48 hours to ship.

Is overnight shipping available?

Express overnight shipping is available at checkout.

Do packages require signature?

Packages do not require signature upon receiving.

My order status is 'On Hold', what should I do?

This is normal. Once we verify payment has been received, your order status will change to ‘Processing’.
Order status change may take some time to reflect on your order after payment.

INFORMATION ABOUT US

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